Our specialized training in fire and smoke damage goes back twenty years to the Unsmoke Restoration Sciences Academy in Pittsburgh, PA. We have worked with most area fire departments and know how to preserve the fire scene as needed, but perform needed emergency services as well. These services usually include water extraction, removal of permanently damaged materials, and preservation of the salvageable structure and contents. Firewater always has a trained, professional manager on site, experienced in all phases of damage mitigation.
It is imperative that you call us IMMEDIATELY! The sooner we are on site, the better able we are to contain the damage before it worsens. But we are not “fire-engine chasers,” and so will not just know to show up at the site of the fire. Other companies may not be as professional and will gladly send a salesperson to your doorstep, uninvited, with contract-in-hand. Do not be fooled, scammed, or forced into a contract. Know your rights and who it is you are hiring!